PLEASE CAREFULLY READ THE FOLLOWING BEFORE USING THIS WEBSITE
This page sets out our approach to your information and cookies.
We take our customers’ privacy very seriously. If you do not want us to contact you for promotional purposes, we won’t. The only communication you will receive will be for conveying information on website orders or such other enquiries or requests you have sent us. We will never sell, rent, or lease our subscription list to third parties.
We collect information to allow you to place orders with us and to improve your experience using our website. This is the basis of our collecting personal data and processing same. We will retain same of as long as have a legitimate interest in doing so, and after we have determined there is no longer any purpose for retaining same your personal data will be destroyed.
We may share data with partners such as website developers (who may be located outside of the European Economic Area) so that we can improve the visitor experience. We will contractually ensure any third parties are bound to respect your rights with regard to any personal data that may be shared.
You will always be able to find out what information we hold about you, and you can always opt-out of receiving marketing emails or other information previously requested. You may request that we destroy your personal data from our records but if we have entered into contractual relations with you or if we have third party obligations that require us to retain personal data we must reserve the right to do so for as long as must be legally required.
If you have any questions, please get in touch.
We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection laws in force in Ireland. For the purposes of such laws, the data controller is Kosa Foods Ltd, a company registered in Ireland under company number IE603356 whose registered office is at Unit 2, Bluebell Ave, JFK Industrial Estate, Bluebell, Dublin 12, Ireland.
1. Confidential processing of personal data
The personal information Chanchan.ie collects is stored in a secure environment that is not accessible to the public. The files can only be accessed by a limited number of persons employed by Chanchan.ie who need the information to carry out the processing of your order or other requests. The information will be processed solely for internal purposes. Chanchan.ie may in exceptional circumstances disclose personal data to a third party to comply with legal obligations or in the case of specific request of the judicial authorities or police. We may also use personal data to improve our website by using it in consultation with our partners and web developers as mentioned above, subject to our obligation to safeguard your rights which we will do by entering into contractual commitments with any such third parties.
2. Purpose of processing
Chanchan.ie uses the collected data to enter in contact with you and to offer you an optimal service. If so requested, the data can also be used to inform you about news, new services and events operated by Chanchan.ie. If you do not wish to receive such information, you can opt-out by emailing .
3. Right of access, correction and deletion of personal data
You can access and update your personal information by logging on to your account. You may also request details of personal information which we hold about you under existing data protection regulations. There is no fee to access your personal data. If you would like a copy of the information held on you please write to Unit 2, Bluebell Ave, JFK Industrial Estate, Bluebell, Dublin 12, Ireland.
You have the right to have any inaccuracies in any personal data we maintain corrected. You have the right, subject as previously specified to have your personal data erased. You have the right to request that we no longer process your personal data for particular purposes and you also have the right (to the extent it is relevant) to request that your personal data is furnished to you in a machine readable format.
keep track of your shopping basket;
allow you to login to your account;
remember your preferences; and
customise the website to be more relevant to you (like displaying prices in your country’s currency).
Additionally, we use ‘analytics’ cookies to help us make our website better by telling us what users like and don’t like. However, we do not use such cookies for the purposes of automated decision making.
You can disable cookies completely by changing your browser settings, however some areas of our website will not be accessible or may not function properly. You can also delete cookies relating to our website, but if you do so we will not remember things about you.